Video consultations at the Kerry Skin Clinic
Live video consultations (telemedicine consultations) are a safe, secure way for assessing various skin hair and nail problems including acne, eczema, hand dermatitis, itch, psoriasis, rosacea, nail problems, skin infections, excessive sweating, and pre and post op assessment. Video consultations are not suitable for examining suspicious moles or situations where a physical examination or a procedure may be necessary e.g. skin biopsy, removal of warts, leg ulcer assessment, allergy testing, etc.
Patients must have good WiFi reception and a good camera and speaker on their smart phone, tablet, laptop or PC. Dr Buckley will be using safe, secure, encrypted, confidential, GDPR compliant software ( www.doxy.me ) to carry out the video consultation and the video will not be recorded or stored anywhere. We will send you an e mail in advance with a consent form that you should read and e mail back confirming you have read it and agree to have a video consultation. We will also send a document to all new patients to fill out and e mail back to us requesting basic information such as your address, contact details, your medical history, a list of your current medications and allergies, etc. This information will be stored confidentially in our computerised medical records and the original e mail will be erased. You may, if you wish, e mail photos of your skin problems to Dr Buckley in advance of the visit but this form of communication may not be secure.
Please have good light in the room (daylight is ideal, near a window with the camera pointing into the room), no background noise and keep your device steady (e.g. place your phone on a steady surface). Nobody else should be in the room if you want to keep the visit confidential. Make sure your device is fully charged or plugged in. Switch off all other devices in the house that may be using WiFi (video streaming, other wireless devices).
Dr Buckley will arrange a time and will send you a link via text (for your smart phone) or e mail (for your PC). Click on the link as soon as you get the message and wait about 1 minute for the signal to connect. You should be able to see and hear Dr Buckley and he should be able to see and hear you. Please identify yourself with your name, DOB and the 1 st line of your address. Please give us your e mail address. Have all your medications and creams near you as Dr Buckley may need to see the boxes or tubes. Wear loose fitting clothing and shoes as Dr Buckley may need to see your skin via the camera on your device.
Dr Buckley will be looking at your computerised records and will be taking notes during the video consultation. Any written material you may need will be e mailed or posted to you. If you need a prescription, Dr Buckley can post it to you or send it electronically to your pharmacy (please ask your pharmacist for their “Healthmail” address and fax no). The fee for 1st video consultation is €120 and return review consultation is €90 which can be paid in advance over the phone by credit card. If a patient must come in for a physical examination or a procedure after a video consultation, a separate fee will apply. We are offering FREE video consultation for any patient with a full medical card who is referred by their doctor with a distressing skin problem during the Covid 19 pandemic.
How to take a good photo for your doctor: https://youtu.be/hxq9gQU6aK0
For further information, please contact us directly.